Hi There

#1

Hi power sellers,

I am a former power seller and former store owner on ebay. I had 100% feedback until 3 unreasonable buyers left me negatives. My biggest frustration is that I have a refund policy and if the buyer will just return the item, I will give them their money back, plus shipping if it's my fault. I'll tell you about the straw that broke the camel's back. I sold 2 dolls to a buyer. Apparently I missed a couple of imperfections on them. She emailed me and I gave her back $20.00 to compensate. Then she emailed me again and said she found other problems with the dolls. I told her to send them back to me and I would give her a full refund inc. shipping both ways. She didn't want to send them back, but she wanted me to give her a full refund and she would keep the dolls. I said no, and she threatened to leave me neg. feedback, which she did, and it was nasty. I cut and pasted the 12 threatening emails she sent me to the ebay trust and safety dept. They said they found nothing wrong with what she did to me. I was fuming. In a moment of frustration, I bought some of my own items and sold them to myself to give myself pos. feedback. Well, I got a message from ebay that my acct had been suspended for 30 days. I had bids on many of items and I had sold about 20 items on which I was waiting for payment. I know what I did was not right, but I feel like they allowed other people to trash my name and reputation publically, and they had allowed a woman to try to extort money from me. Then they caused me to lose a substantial amount of money by suspending my acct. I am so mad at them (this is an understatement). I don't know what to do with the rest of my inventory.

#2

Welcome to the PSU forums. Your story is like many others told here and at other forums.
Perhaps it's time to check out the many alternative online selling venues in which hundreds of "former" ebay sellers have discovered.

Good luck and thanks for joining this group of sellers and auction site owners.

#3

Another fine example of eBay does NOT do as eBay says eBay will do. Anyone remember all the assurances that FB extortion would not be tolerated before the Neg-Free policy was implemented?

Welcome to PSU meangry! I hope you have some time to spend reading. There is a lot of excellent information available here. Please share any advice you may have with the rest of us as well.

#4

Hello and welcome

Join the club my friend, I am also an x-ebay powerseller - store owner.