Shoot, they heavily advertise "Guaranteed Next Day Delivery" that often takes 2-3 days to get there. No surprise that slower methods would be...well, slower LOL

It IS very frustrating, though, especially when you've quoted a time to a buyer. I always tell the buyer, "per the USPS website, estimated time of delivery is X" I hate doing that because it sounds like I'm copping out, but it's the most honest info I can provide.

I go into the PO now and have them manually scan the handwritten DC forms into the system. At least that way, the customer can see on the website the date and time the PO received it.

I did not know that about Media Mail, Alter, thanks for the tip!

Quote: › Shoot, they heavily advertise "Guaranteed Next Day Delivery" that often takes 2-3 days to get there.

HAHA! yeah, remember when it WAS next day?

I've had media mail take up to a month and a half to get to me before and as little as 4 days. I think it really gets put on the back burner during high volume mail periods. But its the cheapest so I use it whenever allowed since 90% of time my costumers have chosen the cheapest mailing option when given the choice. Single cd type items I send First Class since it is about the same price as media mail.

All of my items give the customers a choice.. I state that First Class is not guaranteed in the time stated on the USPS website.. Of course there are people who do not understand this and then there is always the person who says, well i received another item this week from FL and I ordered them on the same day.. Im thinking, sure buddy, out of all of the states you happened to place two order from the same state.. It is possible.. However it all starts with your post office, and I know for a fact that many of my items have sat at the PO a few days before ever leaving.. In fact last year I had like 25 items shipped on Dec. 8th that never made it to any of their destinations.. Now that was a Christmas nightmare, and how could all 25 of them just so happened to have not made it.. I swear those things were trashed, or sitting on a shelf someplace in mail purgatory..

What kills me though is the people who do NOT heed your advice posted in your listings and try to order a first class item on the 15th, or 16th and expect it to be there by the 24th.. HA! Im like for $1 more you can get Priority mail and it will make it before Christmas.. On Ebay I have a ticker type message that goes across the top of all of my auctions.. I can change it anytime I want and dont you know I will be warning customers not to use first class after the 12th and expect it to be on time.. We shall see how many of them actually see it or listen to it...

Quote: › I've had media mail take up to a month and a half to get to me before and as little as 4 days.

yeah! the variation is just amazing! and, of course, just hope they never toss any of yer first-class or parcel post mail into the media mail bin...that doesnt get cleaned out til the end of the month!

Ha, I just got a negative too for the same reason, sad part is, its still saying that its not delivered sent it over 2.5 wks ago Well, watchya going to do. most times, I use first class. This would have gotten a signature, anything over 20 bucks. Hmmm, could be a scam though, trying to say that they didn't receive , till they find out I do delivery confirmation on all my products. It was one of two collectible items...this really slipped past me. I hope it shows up delivered...arrrgh, if not I could be in for a long battle.