Feedback Extortion - A Difference of Opinion

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The definition of eBay Feedback Extortion has been widely debated and there are varying opinions about what actually constitutes feedback extortion. According to the eBay website, below are some examples of what eBay says constitutes feedback extortion:

Examples of Feedback extortion

A buyer purchases a vehicle, and along with their payment sends an email stating, “If you don’t include high performance tires and rims at no additional charge I will leave you negative Feedback.”
A seller receives payment from a buyer and then tells the buyer, “Leave me positive Feedback or I will not ship your item.”

Examples that aren’t Feedback extortion

A buyer pays for an item and waits several weeks for it to arrive. The buyer then emails the seller, “The item is already late, if it is not here by tomorrow I will leave you negative Feedback.”
A buyer receives an item and decides the item is significantly not as it was described in the original listing. The buyer threatens to leave negative Feedback unless the seller allows them to return it for a refund.
Sellers on eBay need to understand a few things about how eBay feedback extortion and PayPal protection works:
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